09/2020 - 11/2020
Analysed test results and prepared system-level evaluation reports to verify and validate system performance.
Supported the virtualised environment for servers used for testing and backend servers.
Reduced process lags by effectively managing and scheduling employees for optimal productivity while training staff on best practices and protocols.
Ensured that bug reports were remedied and all issues were handled in a timely manner.
Led a team of 5 developers in the analysis and rebuild of software from the ground up through to completion.
Directly collaborate with CEO and Product team to prototype, design and deliver the UI and Ux experience with a lean design process: research, design, test and iterate
10/2019 - 08/2020
Social Media Manager
Initiated two key partnerships which resulted in 54% revenue growth.
Implemented marketing strategies which resulted in12% growth of customer base.
Reviewed performance benchmarks and established metrics for future tracking.
Met with customers to present mockups and collect information for
adjustments, taking on feedback and changing accordingly.
Coordinated, created and scheduled content, designs and periodic updates to company website.
Completed 5 marketing projects successfully and within 6 months, by expertly managing SEO campaign funds.
Optimised marketing strategy, by analysing reports, website analytics, PPC initiatives and campaigns.
01/2017 - 01/2018
Created and published strategic articles, blogs and newsletters across diverse platforms
Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
Drafted and proofread marketing, advertising and website copy that was engaging and successful in conveying branding ideas.
Addressed customer inquiries and concerns to facilitate decision- making and minimise anxiety or hesitation.
Maintained currency on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Won stores sales competition for"BlackFriday"promotion, resulting in being recognised as "Sales Associate of the Month".
Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
Established and maintained proper high traffic displays, resulting in increased sales.
2015 - 2017
● The digital ecosystem
● The web project
● Digital design
● Performance measurement
● UX design
● Search and display
● Programming module
2015 - 2017
● Intercultural Management
● Leadership Management
● Strategic luxury marketing
● Management and strategies of luxury organizations
● Semiology of the image in luxury
● Luxury codes
● Gastronomy in France
2015 - 2017
● Business and organization management
● Specialized translation
● Business strategy in English / Japanese
● Introduction to European institutions
● Contemporary US society
Teamwork & Collaboration